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% $-7.00 USD
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DHL shipping cost - Gain Express
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DHL shipping cost - Gain Express

DHL shipping cost

Product SKU: DHLshipping
$7.00 USD
$0.00 USD
This item is a recurring or deferred purchase. By continuing, I agree to the cancellation policy and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted.
  • Description
  • Return, Refund, & Warranty Policy
  • Reviews

 

Unhappy with your item?

If you are dissatisfied with your purchase, you may return it to us within THIRTY (30) DAYS from the purchase date subject to conditions below. Report or contact us for claims on missing items or parts, items damaged in transit, and incorrect item delivery within 2 business days upon receipt of item.


Refund & Credit

Refunds for the returned item will be issued in the same payment form used at the time of purchase. Once we receive and inspect the product, we will credit the amount to your account. Please allow 5-7 days for the credit to appear on your account.


Exchange

If the item was sent back for an exchange, please allow 3-5 business days for the replacement to be processed. The buyer will shoulder the return cost when returning an item for an exchange.


Wrong Item Received

If you received the wrong item, you may exchange it for the correct item or return it for a full refund.


Conditions

Please read all conditions below. If conditions are not met, Gain Express Holdings Ltd. reserves the right to refuse the return or to charge a restocking fee not less than 15%.

All returned or exchanged items must be in new condition and in their original box.We may refuse your return or refund request if:

  • The item(s) is returned without an RMA form
  • The item(s) has no valid, readable serial number (if any), inluding but not limited to items with missing, damaged, altered, or unreadable serial numbers
  • The item(s) was returned without all original packaging and accessories, including the retail box, manuals, cables and all other accessories originally included with the item(s)
  • The item(s) exhibits physical damages or is dirty

Returns must be done within THIRTY (30) DAYS after the purchased item has been received (unless specified) for replacement or full/partial refund, depending on what is agreeable to both parties.


Returning an Item

All returned items must be in good condition with complete original packaging and accessories. We reserve the right to charge a handling fee on all items returned to us for non-quality issues.

To Return Item(s):

  1. Fill out the RMA (Return Merchandise Authorization) form and submit for our review. Once we have authorized your return request via e-mail, then proceed to step.

  2. Pack your item(s) inside a shipping box. Please write Order ID # on a piece of paper and include it inside the box.
    (Please do not place stickers or shipping labels on the original manufacturer's package.)

  3. Ship your item(s) to a warehouse near you.
    (We recommend you ship via insured ground service with a tracking number. Return shipping charges is the buyer's responsibility. Gain Express Holdings Ltd. will bear the shipping cost of the replacement. We are not responsible for lost or damaged packages.)

We will take care of the rest for you!

 

Once our Returns Department has received and inspected your return, your refund or exchange will be processed right away.



Warranty

Replacement Warranty

Returns must be done within THIRTY (30) DAYS after receiving the purchased item (unless specified) for replacement or full/partial refund, depending on what is agreeable to both parties.


Product Service Warranty

All our items come with ONE (1) YEAR warranty for manufacturer defects. It does not include damage caused by misuse, accidents, abuse, alterations, neglect or other external causes.

The warranty will not extend to consumables (i.e. electrodes, calibration solution, battery, index oil), accessories, cable, compact disk and/or any written document bundled with the item.

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  • Reviews (4)
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G
Gerald B.
Verified Buyer
5.0 star rating
06/22/20
GREAT PLACE TO DEAL WITH
Review by Gerald B. on 22 Jun 2020 review stating GREAT PLACE TO DEAL WITH
GREAT PLACE TO DEAL WITH , ANY PROBLEMS THERE THERE TO FIT IT , THANKS
On DHL shipping cost
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06/22/20
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2
232-234/c p.
Verified Buyer
5.0 star rating
08/08/19
The staff and the process
Review by 232-234/c p. on 8 Aug 2019 review stating The staff and the process
The staff and the process was really friendly
On DHL shipping cost
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08/08/19
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D
Delaunay J.
Verified Buyer
4.0 star rating
10/26/20
very good
Review by Delaunay J. on 26 Oct 2020 review stating very good
very good
On DHL shipping cost
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10/26/20
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Yulieth B.
Verified Buyer
4.0 star rating
11/14/18
Quite expesive
Review by Yulieth B. on 14 Nov 2018 review stating Quite expesive
Quite expesive
On DHL shipping cost
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11/14/18
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Gain Express Holdings Ltd.
Office Address

Room 10, 8F, Block B
Merit Industrial Centre
94 To Kwa Wan Rd., To Kwa Wan
Kowloon, Hong Kong

Email Address

info@gainexpress.com

Phone Number (Hong Kong)

(+852) 2362 7800 / 2365 6735

Phone Number (US)

(+1) 347 305 4263

Phone Number (UK)

(+44) 020 3286 9086

WhatsApp

(+852) 5446 6952

Business Hours

Monday to Saturday
10:00 AM - 7:00 PM HKT (GMT+8)

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