How can I track my package?
Once an order has shipped out, we will send you a Shipping Confirmation email that includes your tracking number. Just click on the link and it will take you to Hong Kong Post, Singapore Post, DHL, TNT or other website, depending on who shipped your package. From there, you can use the tracking code to track your package.
You may also click here to check your package's status.
How can I estimate my delivery date?
Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the transit time based on the shipping method you've chosen. We will ship your item within 2-3 business days after receipt of your payment, we will send you a Shipping Confirmation email that includes your tracking number after your item shipped.
Below are the approximated days of delivery via registered email (free shipping, with tracking number):
2 - 3 Business Days: Hong Kong & Macau
8 - 16 Business Days: United States, Canada, Australia and New Zealand
8 - 16 Business Days (Asian Countries): Thailand, Japan, Singapore, Malaysia, South Korea, Philippines, Vietnam, India, Taiwan, Sri Lanka, Cambodia and other Asian countries
10 - 20 Business Days (Western European Countries): Austria, Belgium, Cyprus, Denmark, Finland, France, , Greece, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom and other Western European countries
12 - 25 Business Days (European Countries): Israel, Iran, Saudi Arabia, UAE, Lebanon, Kuwait, Qatar, Turkey, Cyprus and other Middle Eastern countries
15 - 28 Business Days (Middle Eastern Countries): Russia, Ukraine, Belarus, Poland, Hungary, Czech Republic, Romania, Greece, Croatia, Turkey, Kazakhstan, Slovakia, Slovenia, Lithuania, Estonia, Latvia, Bulgaria, Moldova and other Middle East countries
15 - 30 Business Days (South American Countries): Argentina, Brazil, Chile, Peru and other South American countries
*Please note that due to longer customs clearance procedures, Standard Shipping times have been extended to 15-30 business days for Brazil and Russia.
Are taxes included in the cost?
The shipping cost and item cost does not cover your country's taxes, import duties, customs clearance or any other import-related costs levied by your government. These charges are the buyer's responsibility. Please check with your country's customs office to determine how much these additional costs will be before buying.